SHIPPING POLICY
We at Thebeauty24.com ( (referred to as “The Beauty 24” or “website” or “app” , “we,” “us,” or “our” ), understand the importance of delivering your products in the finest condition and on time. Therefore, we have partnered with some of the most reputed courier partners in this country to seamlessly deliver your products in the best possible duration.
Shipping:
- Product are shipped within 1-2 Business Days of receiving the order and may take upto 5 – 8 working days to reach you.
- We provide Free shipping for all orders
Cash on Delivery:
We provide Cash on delivery.
In any case where delivery is not possible, the customer will be notified within 48 hrs of placing the order. In case of prepaid orders the full amount shall be refunded back within 1-2 working days of notifying the customer.
A) How does the delivery process work?
Once you have placed an order on our website, our system starts processing your order almost immediately.
Next, your item is passed through a quality check before handing over to the courier partner.
Your item is packed securely and handed over to our trusted delivery partners.
Then, your item is shipped to your location.
This process may take upto 1-2 days .
B) What is the estimated delivery time?
We religiously aim to deliver the products within 5 to 8 working days.
In a few cases there might be some delays due to dependencies at various levels. Furthermore, We diligently ship orders throughout the week including weekends and public holidays.
In case if order is delayed , you will be informed .
Please note- During festivals, adverse weather conditions or political crisis, your shipment may get further delayed due to dependency on courier companies. We assure you that we will try our best to have the product delivered to you in the best time and we truly appreciate your patience.
C) Can I track my order?
Yes, you sure can! Once your order is shipped, you will receive an email from us with the tracking ID of the respective courier partner.
MY ORDER HAS BEEN SHIPPED. NOW HOW CAN I TRACK IT?
- Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
- You can track the status of your package 24 hours after your order is dispatched from our warehouse.
- Following are some our trusted courier partners:
- India Post – https://www.indiapost.gov.in/
- DTDC – http://www.dtdc.in/
- Bluedart – http://www.bluedart.com/
- Ecom Express – http://www.ecomexpress.in/
- Delhivery – http://www.delhivery.com/
- EKart – https://ekartlogistics.com/
DOMESTIC SHIPPING
A) Do you provide shipping all over India?
Yes.
B) Which locations do you ship your products?
We ship throughout India so you can receive your order in any corner of the country within the confines of your home.
C) Are there any shipping charges?
No , Its free
D) Do you provide a Cash on Delivery method?
Yes
E) Are there any charges for Cash on Delivery (COD)?
NO, COD is completely Free
F) How are orders packaged?
Each item is wrapped in sturdy packaging so that it stays free from any physical damage.
G) Can I modify the shipping address of my order after it has been placed?
Yes, you can change the shipping address before we have processed (shipped) your order, by contacting our customer support team.
Contact Us :
Whatsapp : +91-9294817363
Mobile : +91-9294817363
Email : thebeauty24care@gmail.com
Mon to Sat ( 10AM to 5PM IST)
Business Address : Kanadia Rd, Sanvid Nagar, Indore, Madhya Pradesh 452010
